Security
Security and privacy are important to us. Please be assured that Secure Socket Layers (SSL) encrypt your transactions. PayPal, the #1 online payment company, handles our transactions on their secure servers.


Privacy
Your privacy is important to us. We will never distribute, sell or rent your name or personal information to any third party.


Shipping Information
We usually are able to ship your cards on the business day after you place your order and will contact you as soon as possible if your order is delayed due to an out of stock item or if we encounter another problem which could delay the order beyond reasonable processing times.

Orders shipped within the US and up to $50.00 are shipped via USPS Priority; orders shipped within the US $50.00 and over are shipped via UPS Ground.

Delivery time for items shipped within the US via USPS Priority & UPS Ground generally takes 3-6 business days to arrive depending upon where your package is being shipped and subject to availability and standard processing turnaround times.

When we ship your order to you, we will send you a confirming e-mail which will include your package's tracking number & the shipper's web site address so you can easily track your package.

 

 

Delivery time for items shipped Internationally varies.  Please allow 6 weeks.

With the recent elimination of surface mail, Airmail is now the least expensive shipping option.  We will contact you if extra shipping charges are necessary.

 

 


Shipping and Handling Charges
Orders shipped within the US and up to $50.00 are shipped via USPS Priority; orders shipped within the US $50.00 and over are shipped via UPS Ground; orders shipped Internationally are via letter post or upgrade to Airmail by adding the Airmail upgrade to your cart.

Order total Shipping cost
$0.01-49.99 $4.25
50.00-99.99 5.25
100.00+ 6.25


Tax
The total cost of your items ordered plus applicable shipping fees you have selected are calculated on the "Total Order" page. Additionally, for orders shipping within Iowa, Iowa tax law requires that the sum of your total order be increased by 7% to reflect Iowa sales tax.


Mail: Checks and Money Orders
To make payment by check or money order, your order must be accompanied by check or money order denominated in US dollars and drawn on a US bank. 

Merchandise purchased by check or money order will not ship until the funds clear; please allow 2-3 weeks for delivery!

Be sure to include 7% sales tax if we are shipping your cards to an Iowa address & be sure to include the correct amount for shipping and handling.

Order total Shipping cost
$0.01-49.99 $4.25
50.00-99.99 5.25
100.00+ 6.25

You may write your order on paper or print out an order form.

Print order form

Send order and payment to:

[www.tarock.net]
809 Wheeler St. Suite 110-405
Ames, IA 50010

 

Returns
You may return any item in saleable condition within 14 days of the shipment date for a full refund of the purchase price - excluding any shipping and handling charges.

To make a return, include your original invoice & include your reason for making the return.

Send Returns to:

[www.tarock.net]
809 Wheeler St. Suite 110-405
Ames, IA 50010

We recommend that you send returns via an insured carrier. We are not responsible for lost items.

Your account will be credited within 3 days of receipt of the returned merchandise. Refunds will appear on your credit card billing statement.


Cancellations
If an item is unavailable, you will be contacted and informed what item is not available and you will be able to cancel all or part of your order at that time.


Any questions or comments please contact customer service.

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